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Fingerprint Password Lock Installation Tutorial And Common Problems

September 01 , 2023

Fingerprint password lock installation tutorial and common problems

Product introduction


Tuya fingerprint door lock is a door lock device that supports fingerprint, card, password, and key unlocking. Four AA batteries can be used for one year, with superior performance and stable power saving.


With its own screen and operating system, you can directly add users on the door lock, and edit fingerprints, passwords, cards, etc., without using the Bluetooth of your mobile phone to add user information.


Integrated 3D semiconductor fingerprint recognition, holds the handle naturally, and opens the door with one step. The 20-digit virtual password can effectively prevent peeping, and the temporary password can flexibly respond to various life scenarios.

Through the Xiaoyi Butler APP, it can be linked with a variety of smart devices. Combined with the pre-set intelligent linkage scheme, functions such as automatically turning on the lights when returning home and one-key arming when leaving home are realized. Simplify operation, and a comfortable life.

Fingerprint Door Locks

2. Product list

Front panel, rear panel, lock body, mechanical lock cylinder, emergency key × 2, door strike plate, door strike box, accessories bag, AA battery × 4, installation hole diagram, instruction manual


3. Function description

Click the device entry on the home page to enter the details page, where you can view device status and security logs. By binding the fingerprint door lock through the Wings Butler APP, you can design and realize intelligent scenarios in combination with other devices through the opening or closing of the door lock device.


 Common problem


01. When the smart door lock enters the password, the number keys jump randomly

After opening the door, do a reset.


02. Smart door lock fingerprint cannot be read

Replace the fingerprint head kit or the front door panel.


03. Any fingerprint can open the smart door lock

After opening the door with administrator authority, press 8 and then 2 to cancel the normal open mode;

If it is not resolved, do a reset after opening the door;

Still not resolved, it is recommended to replace the front panel assembly.


04. The smart door lock sounds an alarm

Replace the battery or reinstall the smart door lock.


05. Smart door lock fingerprint cannot be read

Replace the fingerprint head kit or the front door panel.


06. After the door lock is powered off, do I need to re-configure it online?

After the device is powered off, it supports automatic reconnection without rebinding.


Author: Written by Ms. Anna Zhang from S4A INDUSTRIAL CO., LIMITED



Contact Us
  S4A-Security For All.S4A Industrial Co., Limited, Founded in 2010, We have been dedicating in access control production R&D and sales for 10year till now. With the belief that we do one thing well in a lifetime, our CEO has been in this industry for 15 years. During the past 10 years, our products have been exported to various countries and regions. And 90% of customers come from the recommendations of cooperative customers, and 80% of the turnover comes from cooperative customers in the past 10years.Your business is a plant, we are the gardener, our mission is to water and fertilize the plant, and make it become the towering tree. We attach great importance to the partner's appeal, customer's suggestions, and feedbacks. To strengthen Product quality awareness, client's service awareness. Our clients and S4A are on the same path walking for many years.       S4A's future would be even more brilliant, this is related to all of our staff's working sweat. When you join this team, you will feel an invisible power to drive walk forward. S4A mainly produces a series of security Door Access Control such as:Network Access Controller, Locker board, Electromagnetic lock, Standalone door Controller, Automatic door opener, etcOur team can manufacture products, sell products, and do after-sales.In the realm of access control, one company stands out for its unwavering commitment to providing security services for everyone. S4A, which stands for "Security for All," has been at the forefront of access control technology for the past 13 years. With its own state-of-the-art factory and a strong focus on research and development, S4A has continuously delivered cutting-edge access control machines with the latest functions. Their dedication to product quality, customer feedback, practicability, and cost performance sets them apart as a leader in the industry.Factory and R&D Expertise:S4A takes pride in its fully-equipped factory, where skilled engineers and technicians work tirelessly to develop and manufacture access control solutions that meet the highest standards. The company's investment in research and development has resulted in a steady stream of innovative products that cater to evolving security needs.By staying ahead of the curve, S4A ensures that their customers have access to the latest advancements in access control technology.Quality Assurance and Customer Feedback:At S4A, product quality is of paramount importance. The company adheres to rigorous quality control procedures throughout the manufacturing process to guarantee the reliability and durability of their access control machines. Each product undergoes comprehensive testing to ensure it meets industry standards and exceeds customer expectations. S4A also places great value on customer feedback, actively seeking input to continuously improve their products and services. By listening to their customers, S4A maintains a customer-centric approach and delivers solutions that address real-world security challenges.Practicability and Cost Performance:S4A understands that access control solutions must not only be technologically advanced but also practical and cost-effective. The company's emphasis on practicability means that their products are designed to be user-friendly, easily integrated into existing systems, and adaptable to various environments. S4A's access control machines are known for their intuitive interfaces, simple installation processes, and seamless compatibility with other security systems. Additionally, S4A strives to provide cost-effective solutions without compromising on quality. Their competitive pricing ensures that security is accessible to businesses and individuals of all sizes.With 13 years of industry experience, S4A has cemented its position as a leading provider of access control solutions. Through their dedication to "Security for All," the company has set a benchmark for excellence in product quality, customer satisfaction,practicability, and cost performance. S4A's in-house factory and research and development capabilities enable them to stay at the forefront of technological advancements in the field of access control. As the company continues to evolve and innovate, S4A remains committed to empowering individuals and organizations with the highest level of security, ensuring that everyone can enjoy the peace of mind that comes with a reliable and efficient access control system.We can create value for you!Quality takes great importance for a company's credibility, and buyer's every penny spend must worth it. That is our most basic principle. Our business mainly for wholesale, so we could offer large quantities at competitive prices. During the past 10 years, We work hard to create value for our customers, and with our help, customers have an increasing market share. 99% of the customer...<
  • Address

    Factory Address:Building S4A, South Third Lane, Qiuyuling Street, Zhangkeng Village, Hengli Town, Dongguan City, Guangdong Province Office Address:#601,floor 6 ,building 1,JINFANGHUA industrial zone, Bantian St. Longgang Dist. Shenzhen, PRC.

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    0086 755 29450011

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