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What should I do if the electric strike lock malfunctions? How can I repair or replace parts?

January 15 , 2025

If the electric strike lock malfunctions, the following steps can be taken for repair or part replacement:


Troubleshooting the Malfunction

1. Check the Power Supply

    The first step is to ensure that the electric strike lock is receiving power. Use a multimeter to test the voltage at the power input terminals of the lock. If it's a 12V or 24V lock and the measured voltage is significantly lower or non - existent, check the power source, such as the transformer or the battery backup (if applicable). The power supply wires may also be damaged or loose. Inspect the wiring connections from the power source to the lock and tighten any loose connections.

2. Inspect the Wiring

    Examine the wires connecting the electric strike lock to the access control system. Look for signs of damage, such as cuts, frayed wires, or loose connections. If the wires are damaged, they may need to be replaced. In some cases, improper wiring during installation can lead to malfunction. Make sure the wiring is correctly connected according to the manufacturer's instructions, especially the signal wires (for activation and feedback).

3. Verify the Access Control Signal

    If the power supply and wiring seem fine, the problem may lie in the access control signal. Check if the access control system is sending the correct signal to the electric strike lock. Some access control systems have diagnostic tools or logs that can help identify if a signal is being sent when access is supposed to be granted. If the signal is not reaching the lock, there may be a problem with the control panel, relays, or communication between the system and the lock.

4. Examine the Lock Mechanism

    Sometimes, the problem is with the internal lock mechanism itself. The solenoid, which is responsible for retracting the latch, may be jammed or damaged. Listen for any unusual clicking or grinding noises when the lock is supposed to activate. If the solenoid is jammed, it may need to be disassembled and cleaned or replaced. Also, check the latch and striker plate for proper alignment. If they are misaligned, it can prevent the lock from functioning correctly.


Electric strike lock

Repair and Part Replacement

1. Replacement of Small Components

    If the problem is identified as a faulty component such as a solenoid or a micro - switch, you can usually obtain replacement parts from the manufacturer or an authorized distributor. To replace a solenoid, first, disconnect the power and carefully remove the housing of the electric strike lock. Locate the solenoid and disconnect the wires connected to it. Then, remove the old solenoid and install the new one, making sure to reconnect the wires correctly.

2. Replacement of the Entire Lock

    If the damage to the electric strike lock is extensive or if it's an older model and replacement parts are not readily available, it may be more practical to replace the entire lock. When replacing the lock, make sure to choose a compatible model that matches the voltage, size, and functionality requirements of your access control system. Follow the installation instructions provided by the manufacturer to install the new lock properly. This includes drilling new holes (if necessary), running wires, and setting up the access control connections.

3. Seeking Professional Help

    If you are unsure about how to repair or replace parts of the electric strike lock, it's advisable to seek professional assistance. A locksmith with experience in electronic access control systems or an authorized service technician from the lock manufacturer can diagnose and fix the problem more accurately. They have the necessary tools and expertise to handle complex repairs and ensure that the lock is installed and functioning correctly.


Author: Written by Ms.Anna Zhang from S4A INDUSTRIAL CO., LIMITED

S4A

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  S4A-Security For All.S4A Industrial Co., Limited, Founded in 2010, We have been dedicating in access control production R&D and sales for 10year till now. With the belief that we do one thing well in a lifetime, our CEO has been in this industry for 15 years. During the past 10 years, our products have been exported to various countries and regions. And 90% of customers come from the recommendations of cooperative customers, and 80% of the turnover comes from cooperative customers in the past 10years.Your business is a plant, we are the gardener, our mission is to water and fertilize the plant, and make it become the towering tree. We attach great importance to the partner's appeal, customer's suggestions, and feedbacks. To strengthen Product quality awareness, client's service awareness. Our clients and S4A are on the same path walking for many years.       S4A's future would be even more brilliant, this is related to all of our staff's working sweat. When you join this team, you will feel an invisible power to drive walk forward. S4A mainly produces a series of security Door Access Control such as:Network Access Controller, Locker board, Electromagnetic lock, Standalone door Controller, Automatic door opener, etcOur team can manufacture products, sell products, and do after-sales.In the realm of access control, one company stands out for its unwavering commitment to providing security services for everyone. S4A, which stands for "Security for All," has been at the forefront of access control technology for the past 13 years. With its own state-of-the-art factory and a strong focus on research and development, S4A has continuously delivered cutting-edge access control machines with the latest functions. Their dedication to product quality, customer feedback, practicability, and cost performance sets them apart as a leader in the industry.Factory and R&D Expertise:S4A takes pride in its fully-equipped factory, where skilled engineers and technicians work tirelessly to develop and manufacture access control solutions that meet the highest standards. The company's investment in research and development has resulted in a steady stream of innovative products that cater to evolving security needs.By staying ahead of the curve, S4A ensures that their customers have access to the latest advancements in access control technology.Quality Assurance and Customer Feedback:At S4A, product quality is of paramount importance. The company adheres to rigorous quality control procedures throughout the manufacturing process to guarantee the reliability and durability of their access control machines. Each product undergoes comprehensive testing to ensure it meets industry standards and exceeds customer expectations. S4A also places great value on customer feedback, actively seeking input to continuously improve their products and services. By listening to their customers, S4A maintains a customer-centric approach and delivers solutions that address real-world security challenges.Practicability and Cost Performance:S4A understands that access control solutions must not only be technologically advanced but also practical and cost-effective. The company's emphasis on practicability means that their products are designed to be user-friendly, easily integrated into existing systems, and adaptable to various environments. S4A's access control machines are known for their intuitive interfaces, simple installation processes, and seamless compatibility with other security systems. Additionally, S4A strives to provide cost-effective solutions without compromising on quality. Their competitive pricing ensures that security is accessible to businesses and individuals of all sizes.With 13 years of industry experience, S4A has cemented its position as a leading provider of access control solutions. Through their dedication to "Security for All," the company has set a benchmark for excellence in product quality, customer satisfaction,practicability, and cost performance. S4A's in-house factory and research and development capabilities enable them to stay at the forefront of technological advancements in the field of access control. As the company continues to evolve and innovate, S4A remains committed to empowering individuals and organizations with the highest level of security, ensuring that everyone can enjoy the peace of mind that comes with a reliable and efficient access control system.We can create value for you!Quality takes great importance for a company's credibility, and buyer's every penny spend must worth it. That is our most basic principle. Our business mainly for wholesale, so we could offer large quantities at competitive prices. During the past 10 years, We work hard to create value for our customers, and with our help, customers have an increasing market share. 99% of the customer...<
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